Issues have been discovered for some providers trying to access éclair eOrders, along with reports around slowness in the system causing timing out errors when trying to complete orders in some practices.
Pathlab believe they have identified and resolved most, however as they varied across multiple practice management systems, Pathlab is unsure who might still be experiencing issues or what those issues currently may be.
Due to a technical limitation at the time of the upgrade process, the new system will have a very limited patient history available. Pathlab will be backloading data after the upgrade to expand the patient history, however this process is expected to take several weeks to complete.
Please note there may be some ongoing issues for several weeks around available patient history.
Otorohanga Medical has experienced a steady rise in the number of patients accessing their patient portal since beginning their push in September 2018.
Read moreThis six-question quickfire survey, for all healthcare professionals working in primary care, aims to understand the current use of AI in general practice. Even if you don't use AI currently, please complete the survey to inform the initial benchmark. A webpage has also been established to give easy access to AI webinars and resources.
Read moreNZePS provides a secure messaging channel for prescribing and dispensing systems to exchange prescription information electronically.