Te Whatu Ora is leading a national roll out of the Primary Care Resilience Tool (PCRT). Practices can contact Te Whatu Ora directly to be involved.
PCRT is an operating platform for primary and community care providers which is supported by Te Whatu Ora.
The PCRT initially launched in the Northern Region (across Auckland) to support COVID-19 emergency response operations. Subsequently it has been utilised within business-as-usual operations to support winter planning and preparedness as well as emergency responses such as the Auckland Anniversary Floods and Cyclone Gabrielle.
The PCRT is now being made available to all parts of Aotearoa to support the system through localised ways of working. The tool asks a small number of questions relating to overall provider status, workforce and resource supply issues using a traffic light system. There are also questions about appointment wait times, staffing levels and any other issues.
Te Whatu Ora request at least one nominated email address per practice to set up your practice onto PCRT.
Please send this information directly to pcr.support@waitematadhb.govt.nz along with your practice name and PHO.
Once set up, your practice’s nominated email address(es) will receive an automated email, with a link to the PCRT and a temporary password. This will enable you to log into the PCRT.
Data you enter into the PCRT will be visible to other users within the platform (it is not public-facing). Te Whatu Ora stresses not to provide NHI or patient identifiable data. They state data provided will not be used for monitoring and evaluation of individual practices or provider groups. More information is available in the PCRT operating framework and user guide for GP practices attached, linked above.
If you have any questions about the PCRT, please contact pcr.support@waitematadhb.govt.nz and the Te Whatu Ora team will respond directly to you.
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