By developing new roles, we are able to re-allocate tasks that might otherwise be done by GPs and nursing staff. This can help patients to receive care in a timely fashion, from the right person first, while freeing up time for clinical staff to do what they’ve been trained for.

Regional Pinnacle practice management hui (meetings) are open to those managing general practices, usually the practice managers, businesses managers and CEOs. Admin leads may also be interested in these hui.

We are not here to replace your current HR support, but to add value where we can. Currently we proactively support practices in a range of ways and respond to adhoc enquiries. We believe we can continue to offer you great learning opportunities and practical HR solutions that are relevant to your practice needs.

The Trust has established a facility development fund specifically to provide support in the form of grants for practices in the network that are investing in new buildings or upgrading their practice facilities.

General practice is under enormous pressure, which can take a toll on employee health and wellbeing. This page includes information about available support and resources.

Dr. Jo Scott-Jones advocates for the use of the term "GPwER" (GP with Extended Roles) instead of "GPwSI" (GP with Special Interest). He says GPwER is well-defined, advances the specialist GP role, and uplifts and empowers practitioners, whereas the term "GPwSI" is poorly defined, offensive to some, and does not contribute to the advancement of the profession. In this article, Dr. Jo takes a close look at GPwER to answer the question; what's in a name? 

The Health Care Home is a primary health care model that gives patients more control, the practice team an environment where quality of care and innovation can flourish. It enables truly proactive, coordinated care for those that need it most breaking down the professional and system barriers that we know prevent patients from getting the best care.

A core principle of good health service design is to work with patients as equal partners in their health care and enabling them to contribute to service developments with practice teams.

The Civil Defence Emergency Act (2002) and subsequent amendments requires all health and disability service providers to have a plan that can meet the expected delivery of essential primary, secondary and tertiary services in the event of a major health emergency occurring, whether that be local, regional or national.

Primary Health Care Ltd is a not-for-profit company and is owned by Pinnacle Incorporated. It was set up by Pinnacle to support and build a sustainable general practice network through ownership.