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NEWS

Important news & updates from Pinnacle

Improving patient safety: Lessons from a regional pharmacist audit
Jo Scott-Jones | 03/12/2025

A recent audit of prescription errors across 68 pharmacies in Te Manawa Taki highlights the vital role pharmacists play in keeping patients safe. In his latest blog post, Dr Jo Scott-Jones reflects on the findings and shares key takeaways for general practice teams on reducing errors and improving communication.

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Dr Frank Cullen, a lifetime of listening
Pinnacle Incorporated | 28/11/2025

This afternoon (Friday 28 November) when the doors at Fairfield Medical Centre close for the weekend, it’ll mark the end of an era. Not a building, not a service line, but a relationship that has stretched across decades and generations.

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People
Pinnacle to reinvest surpluses into primary care through new charitable foundation
Pinnacle Incorporated | 25/11/2025

Pinnacle Inc. has announced the establishment of the Pinnacle Foundation, a new charitable trust that will reinvest surplus income from its profit-for-purpose entities back into primary care across Te Manawa Taki.

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Funding
Pinnacle service Christmas / New Year shutdown periods
Pinnacle Incorporated | 20/11/2025

The Pinnacle offices will close to a skeleton staff from Wednesday 24 December 2025 to Monday 12 January 2026. View specific team dates and information here.

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Practices
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PIN POINTS

Clinical & management notices from the sector

Changes to location of ACC32 treatment extension request form
Tairāwhiti | Lakes | Taranaki | Waikato | Clinical | 03/12/2025

ACC has moved the ACC32 treatment extension request form, used by providers under the allied health services contract or cost of treatment regulations, to ProviderHub, ACC’s new online portal for health sector providers. The ACC32 form is no longer be available on the ACC website.

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Changes to authorised vaccinator training and authorisation
Tairāwhiti | Lakes | Taranaki | Waikato | Clinical | 03/12/2025

Te Whatu Ora is streamlining the training and authorisation pathway for authorised vaccinators, creating a consistent national process. This includes the rollout of the workforce requests portal, an online tool for vaccinators to submit authorisation applications. To ensure pre-holiday processing, submit applications by 12 December with all required documentation as there will be a pause in application processing over the holiday period.

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Consultation: paramedic prescribing
Tairāwhiti | Lakes | Taranaki | Waikato | Clinical | 03/12/2025

Te Kaunihera Manapou | Paramedic Council is consulting on the potential introduction of designated prescribing authority for paramedics in Aotearoa New Zealand. Under the proposal, only registered paramedics who complete an approved postgraduate prescribing qualification, and meet additional requirements, would be able to prescribe medicines. A strong response to the consultation will help capture the full range of views on paramedic prescribing.

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Measles chapter update: Te Whatu Ora Communicable Disease Control Manual
Tairāwhiti | Lakes | Taranaki | Waikato | Clinical | 03/12/2025

The measles chapter of the Communicable Disease Control Manual has been updated, including clarifications to testing guidance, case definitions, and new advice on immunity for people born or living overseas before 1969. A summary of key changes and the updated chapter are available on our website.

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Zero-fees leadership and training programmes starting February 2026
Tairāwhiti | Lakes | Taranaki | Waikato | Clinical | 03/12/2025

LearningWorks is offering three NZQA-recognised leadership and training programmes at zero fees from February 2026. These flexible programmes are designed to fit around work commitments and deliver practical, on-the-job benefits. Spaces are limited due to funding eligibility.

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Latest Taranaki clinical updates
Taranaki | Clinical | 03/12/2025

Read the latest clinical updates for Taranaki including the referral process to Rehab Taranaki for ACC concussion services via BPAC.

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Expression of interest: National Blood Management Group (NBMG)
Tairāwhiti | Lakes | Taranaki | Waikato | Clinical | 03/12/2025

Te Whatu Ora is seeking an experienced general practitioner to join the National Blood Management Group, the advisory body overseeing policy, governance, and best practice for blood components and blood products across the health system.

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NZePS planned outage – 3 December 2025, 8:00pm to 10:00pm
Tairāwhiti | Lakes | Taranaki | Waikato | Clinical | 27/11/2025

NZePS is updating how prescriptions are managed to support the Government’s upcoming 12-month prescription changes from 1 February 2026. A planned NZePS system update will take place on Wednesday, 3 December 2025, from 8:00pm to 10:00pm.

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Planned industrial action – Te Whatu Ora update
Tairāwhiti | Lakes | Taranaki | Waikato | Clinical | 19/11/2025

We’ve been advised by Te Whatu Ora that members of the NZNO and PSA unions are planning industrial action between 17 November and 7 December, including a planned four-hour strike involving PSA nurses, allied health and PAKS staff on Friday 28 November, 1–5pm.

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QUICK LINKS

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NZ Shores immigration and recruitment support
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Annual Performance Report 2024–2025
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Pinnacle workforce survey reports 2023
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Dynamed
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Midlands Region Community Health Pathways
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Pharmac medicine notices
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EMA contact details
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EAP Services
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RNZCGP website
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NZMC standards webpage
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Pinnacle Facebook GP discussion group
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Pinnacle Facebook practice manager discussion group
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Pinnacle Facebook nurses discussion group
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EVENTS

Professional development opportunities

Personal safety and de-escalation training for frontline health workers EOI
Date: 08 December 2025
Audience: Allied health | GP | Nurse | Nurse practitioner | Practice/business manager | Primary care assistant | Administrator

Waikato practices: Pinnacle is pleased to offer a valuable training opportunity designed to help you feel more confident and prepared in challenging situations.

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Te Whatu Ora webinar: 12 month prescriptions for prescribers
Date: 08 December 2025
Audience: GP | Nurse practitioner

This webinar, hosted by Te Whatu Ora, will outline the upcoming changes announced by the Minister of Health to introduce 12 month prescriptions.

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Personal safety and de-escalation training for frontline health workers EOI
Date: 09 December 2025
Audience: Allied health | GP | Nurse | Nurse practitioner | Practice/business manager | Primary care assistant | Administrator

Waikato practices: Pinnacle is pleased to offer a valuable training opportunity designed to help you feel more confident and prepared in challenging situations.

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RESOURCES

Useful links, documents and resources

Postgraduate study options for nurses
Published: 03/12/2025 | 1 file | 7 links | Website

Find out more about nursing education providers and funding.

View resource | Download files
The Pinnacle Foundation
Published: 25/11/2025

The Pinnacle Foundation is a charitable trust that reinvests surplus income from Pinnacle’s profit-for-purpose entities into primary care across Te Manawa Taki, supporting access, workforce and innovation.

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Standards and Training: Long Acting Reversible Contraceptives (LARC)
Published: 24/11/2025 | 1 link | Document

This page outlines the national standards and training available for the use of Long Acting Reversible Contraceptives (LARC).

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Taranaki
47 Molesworth Street
New Plymouth 4310
+64 6 759 4364
Tairāwhiti
Level 1
295-299 Gladstone Road (entrance via Cobden Street)
Gisborne 4010
PO Box 1188
Gisborne 4040
06 863 2661
Lakes
Level 1
95 Te Heuheu Street
Taupō 3330
PO Box 1716
Taupō 3351
+64 7 376 0060
Waikato
Norris Ward McKinnon House
Level 3
711 Victoria Street
Hamilton 3204
PO Box 983
Hamilton 3240
+64 7 839 2888
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Copyright © 2025 Pinnacle Incorporated
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Copyright © 2025 Pinnacle Incorporated
Privacy policy Terms & conditions Practice update dashboard