From 1 July 2024, Pinnacle is changing the focus of the quality plan to support capacity and capability building in general practice. There will also be a change to how quality plan funds are allocated. This funding is not attached to targets, and will enable you to build capacity.

We received 40 responses to our survey on the new government’s 100-day action plan, and the repeal of SERPA and Smokefree 2025 legislation. Thank you to everyone who took time to respond. While 40 is not a large amount given the number of general practice staff across the network, the feedback does align with what we are hearing directly from practices, and gives us a good understanding of where our advocacy efforts need to be.

We are excited to announce that following your nomination and votes, Dr Tamatoa Blaiklock from Hamilton East Medical Centre has accepted a position on the Pinnacle Incorporated executive committee starting February 2024.

Ngā mihi nui to everyone who completed the Pinnacle General Practice Workforce Survey 2023. We’re pleased to let you know the reports are now published.

We eagerly await the launch of the new government’s 100-day action plan, particularly on health. Whether the legislation is amended, unchanged, or repealed, we will continue working alongside others to advocate in this space.

This annual performance report provides an overview of some of Pinnacle's key highlights, challenges and milestones during the 2022-2023 year. We reflect on our progress against strategy, and performance against key system level and organisational measures.

A pilot mental health programme is supporting Waikato tāngata whai ora (people seeking wellbeing) to re-engage in meaningful activities that their mental health challenges had previously made unachievable.

Pinnacle was recently visited by Dame Karen Poutasi, Te Whatu Ora board chair and Fepulea'i Margie Apa, Te Whatu Ora CEO. During this visit Pinnacle showcased some great outreach initiatives and feedback emphasised the innovation.

We’re excited to launch the new practice system support service, which went live this month, as the first point of contact for the network, serving as subject matter experts in various general practice business processes, and supporting practices with new initiatives.

Pinnacle's Patient Access Centre (PAC) functions as a virtual contact centre, offering telephony and administrative support to general practices within our network.